Last updated: August 17, 2026
PestDesk is software used by pest control companies to run their own business. Through PestDesk, a pest control company sends SMS text messages to its own customers about services that company has scheduled. PestDesk does not send SMS messages to the general public, and does not use SMS for marketing or promotional purposes.
“Hi {First Name}! Your {Service Type} appointment is scheduled for {Date} at {Time}. {Technician Name} will be your technician. Reply STOP to opt out.”
“Hi {First Name}! Invoice {Invoice Number} for {Amount} is due on {Due Date}. Please contact us to arrange payment. Reply STOP to opt out.”
A pest control company's customer agrees to receive these text messages directly from that company, verbally, at the time service is scheduled. Staff at that company then record the consent inside the PestDesk app, on the same screen where that customer's phone number is entered, using the exact screen shown below — the phone number field and the SMS consent checkbox are part of the same form, so it's always clear which number is being given permission to receive texts. The checkbox is unchecked by default and is never pre-selected — no text message is sent to a customer until it has been explicitly checked.
Example — customer record screen inside the PestDesk app (phone number field and SMS consent checkbox shown together)
There is no other way to enroll a phone number for SMS messaging — it is never collected through a public sign-up form, and PestDesk itself never initiates SMS enrollment on a business's behalf.
Message frequency varies based on the services scheduled for you. Message and data rates may apply. Reply STOP at any time to opt out of further messages, or HELP for help. You can also opt out by asking the pest control company directly.
See our Privacy Policy and Terms of Service for more information.